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FAQ

Frequently Asked Questions


What are the Continuing Education requirements and who do I contact with questions?

APPRAISAL

All appraisers are required to successfully complete twenty-eight (28) hours of approved continuing education prior to renewal. All courses must be completed within the two-year license cycle.

In order to renew a license or certification expiring on or after January 1, 2004, all categories of real estate appraisers must complete the 7-hour National USPAP Update Course prior to renewal. The 7-hour National USPAP Update Course must be completed every two-years prior to the renewal and may be applied toward the 28-hour continuing education requirement.

Individuals who successfully complete an appraiser qualifying course during any license term in anticipation of changing their classification, may receive continuing education credit for such a course.

REAL ESTATE

Real Estate agents are required to take 22.5 hours of CE every two years from the date the license was received.

Contact the New York Department of State:

(518) 486-3803

http://www.dos.state.ny.us/lcns/

What is required to complete the course?

You must review all of the course content. No final exam is required.

Can I print any of the course material for future reference?

No. The course is entirely online, so you are unable to print any course materials.

How long will it take me to complete a course?

Each course has been approved for a specific number of hours. Depending on the pace you review the course, it may take you less or more time to complete the course.

How long do I have access to the course?

You have access to the course for up to six months from purchase.

How do I receive my course completion certificate and how do my hours get submitted for CE credit?

APPRAISAL

Once you complete a course, we will mail you the course completion certificate within 7-10 business days.

REAL ESTATE

At the end of the course, you need to print the student affidavit. You will need to sign and fax/mail back the affidavit in order to receive credit for completing the course. Once we receive the affidavit, we will mail you the completion certificate.

Can I take the course from various locations and computers?

The courses are set up for students to access from any computer that is compatible with the requirements below. We recommend using faster system and faster internet connection. Here are the requirements:

  • IBM PC Compatible Computer (500 MHz processor with 256MB RAM)

  • Sound Card with speakers or headphones

  • Video Capabilities

  • Microsoft Windows 98/2000/XP

  • Internet connection (high speed connection)

  • Microsoft Internet Explorer version 6.0 SP1 or greater – If you have already installed a later version (e.g. IE7), you may experience problems with links in the course.

  • Adobe Flash Player (Click here to download)


    • What happens once I register for the course?

    You will receive an email confirmation for your records. You may then begin the course immediately.

    How do I get a username and password? What do I use it for? What should I do if I forget it?

    During the registration process, you select your own username and password. It should be something that you can easily remember. You will use the same username and password each time you log in to access your course(s). This information is entered in the returning students section on the home page of the website. If you forget your username and password, you can either email support@fastclass.com or call 1-866-455-3278.

    What do I do if I have technical issues?

    Call the support line at 866-455-3278 – Monday through Friday 9:00 AM. to 7:00 PM. and Saturday from 10:00 AM to 3:00 PM. EST.

    How does the course work?

    You can take the course at your own pace and on your own time. You can take the course in small increments or all at once. If you exit out of the course, then log back in at a later time, you start back in the lesson that you had been taking.